Your Ultimate FlatCat FAQ: Graphic Tees, Hoodies, Mugs & More

1. What materials are used in your graphic t-shirts and hoodies?

Our graphic t-shirts and hoodies are crafted from high-quality, soft cotton blends to ensure comfort and durability. The specific material composition is detailed on each product page.

2. How should I care for my apparel to maintain the quality of the designs?

To preserve the vibrancy of the designs, we recommend machine washing the apparel inside out in cold water and tumble drying on low heat. Avoid using bleach or ironing directly over the printed area.

3. Are the mugs microwave and dishwasher safe?

Yes, our mugs are both microwave and dishwasher safe. However, to maintain the longevity of the designs, hand washing is recommended.

4. What sizes are available for your posters?

Our posters come in various sizes to suit different spaces. Please refer to the size options listed on each product page for specific dimensions.

5. Are the stickers suitable for outdoor use?

Our stickers are made from durable vinyl material, however, they are not water resistant. We do not recommend outdoor use. 

6. Will the phone cases fit my specific phone model?

We offer phone cases for a range of popular models. You can select your specific phone model from the dropdown menu on the product page to ensure a proper fit.

7. How long does it take to process and ship an order?

Order fulfillment times vary depending on the product and the shipping option, but it ranges between 2-8 days. 

9. Can I return or exchange an item if I'm not satisfied?

We want you to be completely satisfied with your purchase. If you're not happy with your order, please contact our customer service within 14 days of receiving your item. Because of the customized nature of the product we might not be able to take your return, but we can refund you or request a reprint if you provide proof.

10. How can I contact customer support if I have further questions?

For any additional inquiries, feel free to reach out to our customer support team via support@flatcatonline.com. We're here to assist you with any questions or concerns.